Blog post by Emils Kragis, Business Development Officer at PayPugs.
Leadership is the skill and ability to influence and lead others in the right direction to achieve desired results. To be a successful leader, you need to know how to speak to people in a way that would help others gravitate towards you.
A lot of factors come into play such as relationships, credibility, respect, but ultimately communication is the most important underlying factor. If you value honesty, then there are phrases that you can often say to your colleagues, partners, and investors to add to your empowerment and trust
“That was my fault”
Putting your ego aside and admitting to making a mistake, increases trust. Making mistakes is acceptable and natural even when made by leaders. Admitting your mistakes is more attractive to your nearby people as they trust and respect you more.
Also, you can learn from your mistakes, which is the best lesson anyone can learn.
Holly Near said that “if you have the guts to keep making mistakes, your wisdom and intelligence leap forward with huge momentum.”
“Who needs my help today?”
This is a phrase that can be spoken loudly and in thought. Leaders who demonstrate their dedication to helping, training, and educating others can prompt better results in the future. Also, when thinking about work and revising the done things, it is useful for leaders to ask the question to themselves to recap on who is struggling personally or professionally. Often such thought is put off as there hasn’t been damage done, but addressing such issues early can prevent bigger issues and delays evolving.
“I couldn’t have done it without you”
Yes, to hear a “thank you” from your boss is pleasant. However, acknowledging the efforts of the person and going a little above and beyond in thanking them, puts them on a deserved pedestal. Such a phrase has a great effect on the mental state of the person and the organization.
When you praise your employees in this manner, they will be more willing to perform better. They will feel needed and appreciated, which will increase their overall performance.
“Let’s try it your way”
“You have a great idea, and I am willing to implement it.” Trust comes both ways. By giving such an opportunity the person is more likely to return the favor of providing exceptional results. This also creates a healthy competitive environment when your ideas and opinions are valued.
“You look happy, what were you doing before this?”
Instead of asking “how’s it going” and receiving the generic answer of “fine, thanks”, be genuine and show your interest in the other person’s life.
This is only one way of asking the question but be creative. You will be surprised by what you find about the person’s hobbies, personality, or skills. This leaves you with valuable information about the person and a much greater relationship.
“Can I get your advice on this?”
As in any working environment, people are hesitant to ask for help as they fear being incompetent. If the leader shows the example to others that asking for help is a misplaced fear, the working environment will thrive as people will freely turn for help and advice.
“What can I do differently?”
Being a leader does not mean knowing everything and anything. With a growth mindset, leaders will seek different new things to learn. It shows that you are open to new ideas, opinions, advice, and an eagerness to see things from a different perspective. An employee’s expertise can give greater value to the company than something rash and sloppy.
Good leadership consists of far more than just simple phrases. However, when used with authentic intentionality, it can help you communicate better. Starting from understanding feelings to relaying questions or venturing answers, your role as a leader is to behave yourself in a respectful yet effective way.